About the product
- ????? ???? ??Make sure your computer/laptop is Windows 10/8.1/8/7 or MacOS operating system in Big Sur (11), Mojave/Catalina (10.14.2-10.15), High Sierra (10.13.4-10.14.1), High Sierra (10.13-10.13.3), Sierra (10.12) and El Capitan (10.11).?NOTE: not compatible with any other system devices?
- ????? ???? ??According to the included User Instruction to installed the corresponding built-in driver, or go to support.frescologic.com download to download and installed the latest version of driver. Tips: If your updated the computer system in the future, you need to install the driver again.
- ????? ???? ??After successfully installed the driver, please saved all your opening files and then reboot the comoputer/laptop. This step is for a stable performance and it is a must-done step, otherwise the product will not working.
- ????? ???? ??After rebooted, please do not connected the product yet, you need to check the resolution of your monitor to see if it is 1080P or has set to 1080P. And then you connected the product to the computer and mointor, the monitor displaying normally, done.
- Herfair offers 18 months to this USB 3.0 to VGA Adapter Cable, any problem with the product (like you cannot get the product to work or it stopped working), please do not hesitate to contact Herfair for a satisfation solution. We will reply within 24 hours to solve it!
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